Privacy Policy
Privacy Policy
HydroCure Wraps Ltd – www.hydrocurewraps.co.uk
1. Information We Collect
When you purchase something from our store, we collect personal information you provide, such as your name, address, email address, and payment details.
When you browse our website, we also automatically receive information about your device, including your IP address, browser type, operating system, and browsing activity on our site.
We may also collect:
- Account details (if you create a customer account).
- Order history and purchase information.
- Customer feedback, reviews, or communications.
- Data from cookies and analytics tools (see section on Cookies below).
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders.
- Communicate with you about your order, account, or enquiries.
- Improve our website, products, and services.
- With your consent, send you marketing emails about new products, promotions, or updates.
3. Consent
By providing your personal information to complete a purchase, you consent to our collecting and using it for that specific purpose.
If we ask for your personal information for a secondary purpose (e.g. marketing), we will ask for your explicit consent or provide you with the option to decline. You can withdraw your consent at any time by contacting us at info@hydrocurewraps.co.uk.
4. Disclosure
We may disclose your personal information if required by law, or if you breach our Terms and Conditions.
5. Data Storage and Security
Our website is built on WordPress and uses WooCommerce for online sales. Customer and order data are stored on secure servers provided by our web hosting provider. We ensure our hosting provider complies with GDPR and UK data protection law.
Payments are not processed or stored by us directly. They are handled securely by third-party payment providers (such as Stripe or PayPal) in compliance with PCI-DSS (Payment Card Industry Data Security Standard). We never store your full card details.
We take reasonable precautions and follow industry best practices to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
6. Third-Party Services
We may use third-party service providers (such as payment gateways, analytics tools, or email marketing services) to help us operate our business. These providers will only collect and use your information as necessary to perform their services.
Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies. Please review their policies to understand how your data is handled.
We also use Google Analytics to understand how visitors use our site.
7. Cookies
Our site uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us:
- Recognise your browser or account.
- Remember items in your shopping basket.
- Analyse site traffic and performance.
Some cookies are essential for the site to function. Others (such as analytics cookies) are optional. You can choose to disable or manage cookies in your browser settings.
8. Age of Consent
By using this site, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any of your minor dependants to use this site.
9. Changes to this Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website. If we make material updates, we will notify you on this page so you are aware of what information we collect and how we use it.
If HydroCure Wraps Ltd is acquired or merged with another company, your information may be transferred to the new owners so we may continue to provide services to you.
10. Contact Information
If you would like to access, correct, amend or delete any personal information we hold about you, register a complaint, or request more details, please contact:
Data Protection Officer
HydroCure Wraps Ltd
65 Hathersage Drive
Leabrooks
DE55 1LR
United Kingdom